Mô tả công việc

We are searching for a new member to join in our team in Ho Chi Minh, Vietnam as Operations & Customer Service Executive for Air and Ocean services.

Description:
- Handle Air/Sea freight and inland transport orders with basic knowledge on all fields both export/import activities.
- Handle customers enquiries, quotations and overseas agent correspondence and offering solutions.
- Perform and resolve customer dispute or complaint cases with care and in compliance with all internal and regulatory company’s requirements and customer’s standard operating procedure.
- Understand customer needs and recommend appropriate solutions, enabling customers to enjoy the full benefits of our comprehensive range of products and services
- Provide comprehensive and professional services to customers, working to acquire, retain and develop relationships.
- Handle Export/Import documentations.
- Have knowledge about customs declaration is more plus

Yêu cầu công việc

Requirements:
· At least 2 years with knowledge in all fields: Air & sea freight forwarding and logistics operation, Domestic delivery.
· University graduated, major in Economics, Foreign Trade, Maritime and so on.
· Fluent in English (listening, speaking and writing skill), Microsoft office, Incoterm 2010.
· High responsibility, flexibility, hard-working, and willing to learn more.
· Familiarity with CRM practices along with ability to build productive business professional relationships
· Good negotiation and communication skill
· Ability to work independently and teamwork with multiple tasks and time management skill.
· Strong and never give up spirit
· Willing to learn and high motived.

Quyền lợi được hưởng

Other information will be discussed during the interview

Hồ sơ bao gồm

Pls contact submit your CV to our email : info@emci.biz

Mô tả công việc

We are searching for a new member to join in our team in Ho Chi Minh, Vietnam as Sales Executive Logistics for Air and Ocean services.
Description:
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Continuously improve through feedback.

Yêu cầu công việc

Requirements:
- Proven work experience as a sales representative in the same field at least 1 year.
- Basic knowledge of MS Office
- Familiarity with CRM practices along with ability to build productive business professional relationships
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, communication and negotiation skills
- Prioritizing, time management and organizational skills
- Relationship management skills and openness to feedback
- Basic English and/or Chinese is preferred

Quyền lợi được hưởng

Other information will be discussed during the interview.

Hồ sơ bao gồm

Pls submit your CV to our email : info@emci.biz